Exchange Policy
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the problem and make it right.
We only accept exchanges on non-custom items that arrive damaged or is not the item ordered. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging within 14 days of purchase. You will also need the receipt or proof of purchase.
To start an exchange, you can contact us at athenagracecompany@gmail.com.
If your exchange is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.
Exceptions / Non-Returnable Items
Custom products (such as special orders or personalized items), and personal care goods (such as beauty products) cannot be exchanged. Please get in touch if you have questions or concerns about your specific item.
You can always contact us with questionsat athenagracecompany@gmail.com.